CSE research discovers what would be useful. What has emerged from this research are a set of generic support functions that provide basic requirements to be met during system development and criteria to test for success in evaluation of joint cognitive systems. If new development is to achieve high levels of performance in cognitive work, then it must tell us how the technology will support these basic requirements:
For a brief overview of the chart: Generic Support Functions pdf
CSEL work on Remote perception and new concepts for understanding a remote environment through a robot's sensors is described at HRC and Remote Perception link
Latest paper Keyhole in HRI pdf
This covers work by Martin Voshel, Magnus Feil, James Tittle, David Tinapple, and David Woods.
For the general approach to HRI see: Human Robot Coordination
New synthesis of key aspects of team coordination. Joint activity depends on mutual predictability of the participants’ attitudes and actions which is based on common ground—pertinent knowledge, beliefs and assumptions that are shared among the involved parties. Joint activity assumes a basic compact, which is an agreement (often tacit) to facilitate coordination and prevent its breakdown. One aspect of the Basic Compact is the commitment to some degree of aligning multiple goals. A second aspect is that all parties are expected to bear their portion of the responsibility to establish and sustain common ground and to repair it as needed. Joint Activity pdf
These concepts are applied to human-automation team work as 10 Challenges in Ten Challenges pdf
Press release on report from National Research Council Committee, "Aeronautics Research and Technology for Vision 2050" of which Woods' was a member. woods/news/NRC2050 doc
(also at press release doc)
Report titled: "Securing the Future of U.S. Air Transportation: A System In Peril" and available from: 2050 Report The NRC committee's charge and work is described at NRC project Vision 2050
IE article woods/news/IE Front Line pdf
Plenary address on coordination across distributed groups during anomaly response and re-planning at 6th International Conference on Naturalistic Decision Making, May 16, 2003, Pensacola, FL.
click on the -> to advance
for the studies on events as the base level for coordination see: Mission Control studies link and Making Sense of Change link
for the co-ladder model see Co-Ladder link
Envisioning Human-Robot Coordination for first responders and other critical tasks.
Introduces robots as a means for intent at a distance: Envisioning HRC IEEE pdf
See flash illustration of concepts below (click black dots; rollover red dots):
Introduces Remote perception problem and new concepts for understanding a remote environment through a robot's sensors: HRC and Remote Perception link
Latest paper Keyhole in HRI pdf
Covers work by Martin Voshel, Magnus Feil, James Tittle, A. Roesler, David Tinapple, and David Woods.
Syntheses on results from studies of people and automation.
Decomposing Automation 96 pdf
Automation Surprises 97Handbook pdf
Going Sour accidents 00 pdf
Human-Automation Teams 02 pdf
Using CTA to Seed Design Concepts for Intelligence Analysts under Data Overload, Multi-media production. design concepts
The design concepts innovated based on studies of inferential analysis.
Series of papers based on studies of distributed cognition in mission control. papers on mission control
The results from this program of studies address the role of event recognition, distributed anomaly responses, re-planning, handoffs, cross-checks and more. See Making Sense of Change link; Co-Ladder link; Modifying plans in progress; Joint Activity link; Handoffs and shift change link
click on the -> to advance through voice loops as tool for coordination
A model of coordination during anomaly response and replanning. The mdoel synthesizes results from multiple studies of shuttle mission control and new results on space station control activities.
See Chow, R., Christoffersen, K. and Woods, D.D. A Model of Communication in Support of Distributed Anomaly Response and Replanning. In Proceedings of the IEA 2000/HFES 2000 Congress, Human Factors and Ergonomics Society, July, 2000. Co-ladder short pdf
Also R. Chow, K. Christoffersen, D. D. Woods, J. Watts-Perotti, and E. Patterson. Communication during Distributed Anomaly Response and Replanning. . Institute for Ergonomics/Cognitive Systems Engineering Laboratory Report, ERGO-CSEL 00-TR-02, The Ohio State University, Columbus OH, September, 2000.
A study of how information on intent helps subordinates adapt to disruptions to a plan. Communicating Intent pdf
Organizational accident via production pressure is focus of this board's conclusions.
MCO Board report
Slides from overview of Board's analysis is also available:
MCO board slides
Accident report on the SOHO mission interruption contributors include software, human-computer interation, and organizational factors. SOHO Board report html
The early preliminary account which used human error to downplay the system and organizational factors is at Preliminary SOHO report html
For a complete analysis of the contributors and lessons, see Nancy Leveson's work: Leveson on SOHO
Studies of clumsy automation and near miss critical incidents in infusion devices. Infusion device papers
Automation failure; see Accident report (english): Ariane 501 accident report html
Other reactions:
501 resources html
Software engineering notes html
Accident used in simulation study of analysis under data overload: study of analysts pdf