Primer material on the 'New Look' at error and how complex systems fail:
primer text pdf primer graphics pdf Handbook1 chapter pdf

Reactions to Failure:
error as information pdf Fundamental Surprise pdf

Resilience:
Breakdowns in adaptation pdf Bridging Gaps pdf See 'Moving Forward from Error' at this site.

More on the New Look in the Patient Safety Movement in Health Care:
Future of Patient Safety pdf what is error? pdf See the "The Tale of Two Stories" entry.

Also see: The Pexis e-course on error
Behind the label 'Human Error'
all at this site.

For additional results see:
VA Gaps Center web site
Emily Patterson web site
News item on bar coding studies
Universityof Chicago Cognitive technologies Lab site

For list of papers see: error papers